2011/11/30

Yantram Advantages of a Live Receptionist in Virtual Office

A virtual workplace or office permits a small or new start up business to bank a huge sum of money by functioning from house but simultaneously at same time highlighting idea that they are running from a small workplace or office instead of home. A virtual office allows the entrepreneur to put in a professional image to the clients' mind. This further helps in improving the credibility of the business in the customer's prospective. A client generally trusts a business which operates from an office no matter if small but they do not at times trust a business which operates from home.In today's world of breakneck competition, clients demand perfection and nothing short of that. If the customers are not given professional services, they can very well get hold of some other company offering the same service like you are offering. So it is never a customer's lost it is always your lost. Thus, it becomes very imperative that you do not take customers service for granted.To stay way ahead of your competitors each and every incoming call to your virtual office should be answered and handled professionally. Sometimes a trivial factor like a miss call can be very destructive for your business. A phone system with a built in virtual receptionist assurances many benefits for the business group as this system handles all calls the most resourceful manner.A live virtual receptionist picks up every incoming call with specialized sounding salutation messages. This virtual system can be automated to give tailored greeting messages depending on commerce hours, non commerce hours, week-days and public holidays. It can bestow callers with information about the products as well as services. Callers are furthermore given sets of options like dial in by name, dial in by extension and many more. Calls are connected to the suitable extensions depending on the alternative chosen by the caller.

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